Listen First.
Create the conditions for different experiences and perspectives to influence the work.
Diversity & inclusion
Executive Hosting is ultimately human work. ISM’s commitment is to create a company and guest experience where people of every identity, background and ability are respected, heard and able to contribute.
Stand against racism and inequality. Celebrate difference. Build teams and experiences where belonging is visible in the way people are treated.

Belonging by design
Inclusion is expressed through listening, representation and the details of the environment—from accessible planning and clear communication to how hosts welcome every guest.
How the commitment shows up
Inclusion becomes credible when it informs hiring, collaboration, guest care and the partners selected to help execute an experience.
Create the conditions for different experiences and perspectives to influence the work.
Plan routes, communication and environments around the needs of every guest.
Build equitable paths for talented people to join, contribute and grow.